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Some businesses think improving access is difficult and expensive. It needn’t be.
Think access has been written to help every accommodation and attraction business in the East Midlands improve their accessibility for a wider range of visitors.
This includes not just disabled visitors but also families and older people. In fact, it includes all visitors. We want every visitor to feel welcome, to be able to access your service easily and enjoy their time in the East Midlands.
What do we mean when we talk about access? We asked visitors to tell us what they expect from an accessible tourism business. We received lots of ideas.
Put simply: access is how easy you make it for visitors to experience and enjoy your product.
Access covers every aspect of your product, from how easy it is to find information before a visit to the warmth of welcome from your staff.
8 About think access
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• Stimulation, planning and anticipation