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Help with information

Use your local knowledge to offer clear directions and advice on travel options. This is especially important if you’re in an isolated location. Bear in mind that your guests may be arriving when it’s dark.

Your website should have a prominent Travel page. You might also consider sending an email with more tailored instructions.

Information to consider:

• Full address and prominent postcode for Sat Nav and online route planners

• Clear instructions for arrival by car, train, bus and taxi

• Distance and directions from nearest rail and bus stations

• Links to rail and bus routes and timetables

• Railcard information e.g. Disabled Person’s Railcard, Family Railcard

• Taxi numbers of companies with accessible taxis plus estimated costs from key stations

• Average driving times and mileage from key cities and towns

• Convenient refreshment stops and things to see and do en route. Have you done your homework to find out how accessible these are too?

 

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Top Tips

Stimulation, planning and anticipation
Ease of booking
Travel to the destination
The destination experience
Going home
Recollection of the experience